Because purchasing Todo math is an in-app payment, all items such as refunds/payments are subject to the refund policy of Apple and Google. Therefore, you need to request a refund directly from the Apple App Store or Google Play Store where the payment was made. Please proceed with the refund request according to the guide below.
If you made in-app purchase of a one- or two-year subscription from App Store (Apple iPhone, iPad)
Please proceed with the refund request in the following way.
- Go to Apple'sReport a Problempage.
- Sign in to your account.
- Find Todo Math and tap the Reportbutton.
- Select an appropriate reason for refund.
(Subject to Apple's terms and conditions, refunds may not be granted. Please refer toApple Media Services Terms and Conditions.)
Refund for a one- or two-year- subscription from Google Play (Android)
In accordance with Google's policy, you must request a refund directly to Google Play. As soon as your request for refund is accepted, you will receive a cancellation statement at the email registered in your account.
In regards to Google Play refund, refer to this page..
If you need help with the process, contact firstname.lastname@example.org.